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Guide

How to Transfer a Shopify Store to a New Owner

By the Editorial Team · Updated November 2026
The store owner transfers Shopify store ownership to the buyer from the store's settings, usually on closing day. A sale also has to move the domain, payment processor, apps, email and SMS platforms, ad and social accounts, supplier relationships and inventory, so build a full transfer checklist into the purchase agreement before you close.

Before closing

  1. List every asset. Store, domain, email platform, SMS platform, reviews app, subscription app, analytics, ad accounts, social profiles, supplier and 3PL accounts.
  2. Check who owns each one. Anything in the founder’s personal name needs a plan.
  3. Agree the order of transfer and who does what, in the purchase agreement.
  4. Set a cut-off for payouts, so sales before closing go to the seller and sales after go to the buyer.

On closing day

  1. Transfer store ownership to the buyer’s account from Shopify’s settings.
  2. The buyer connects their own payment processor and payout bank account.
  3. Transfer the domain at the registrar, or point it to the buyer’s account.
  4. Move app subscriptions to the buyer’s billing.
  5. Transfer email and SMS platforms, including sending-domain records.
  6. Hand over ad, social and analytics accounts by adding the buyer as owner and removing the seller.

After closing

  • Introduce the buyer to suppliers, the 3PL and key contractors.
  • Support the buyer through the agreed handover period, typically 30 to 90 days.
  • Remove the seller’s access everywhere once the handover is complete.

Selling a Shopify brand? Read how to sell your Shopify store or get a confidential valuation.

Frequently asked questions

Does transferring a Shopify store keep the products, customers and order history?

Yes. Transferring store ownership keeps the store, its products, customers and history in place; the new owner takes control of the account.

What usually gets missed in a Shopify transfer?

Payment processor and payout accounts, app subscriptions tied to the seller's card, the domain registrar login, email sending domains and authentication records, and supplier accounts in the founder's personal name.

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